LinksWhen Mail.dat files are transmitted, file transfer errors may occur. Some of the most common file transfer errors are listed here with guidelines for fixing them. For more help with Mail.dat files, please contact IDEAlliance.
Error message
WARNING: [Date] [Time] ERROR: In "file name" mandatory field "field name" (Row #: Position [start] #_[stop] #) is blank.
Explanation
A mandatory field in the reported file contains no data. In the error message, Row # refers to the record number within the failed file that is missing data. Position [start] #_[stop] # refers to the position (i.e., field) within the row that is missing data.
Fix
Enter the required field listed in the error message.
Error message
WARNING: [Date] [Time] ERROR: In "file name" mandatory field "field name" (Row #: Position [start] #_[stop] #) contains invalid data.
Explanation
A mandatory field in the reported file contains invalid data. In the error message, Row # refers to the record number within the failed file that is missing data. Position [start] #_[stop] # refers to the position (i.e., field) within the row that contains invalid data.
Fix
Refer to mail.dat to ensure that all fields contain relevant data.
Error message
WARNING: [Date] [Time] ERROR: In "file name" optional field "field name" (Row #: Position [start] #_[stop] #) contains invalid data.
Explanation
An optional field in the reported file contains invalid data. In the error message, Row # refers to the record number within the failed file that is missing data. Position [start] #_[stop] # refers to the position (i.e., field) within the row that contains invalid data.
Fix
Refer to mail.dat to ensure that all fields contain relevant data.
Error message
WARNING: [Date] [Time] ERROR: In "file name" the "field name" (Row #: Position [start] #_[stop] #) and "field name" (Row #: Position [start] #_[stop] #) fields contain incompatible data.
Explanation
The fields in the reported file contain incompatible data. This occurs when reported information between related fields is incompatible. In the error message, Row # refers to the record numbers within the failed files that are incompatible.
Fix
Refer to mail.dat to see expected data for each field. Check own data for incompatibilities.
Error message
WARNING: [Date] [Time] ERROR: In "file name" field "field name" (Row #: Position [start] #_[stop] #) should be mutually exclusive to the "USPS Pub Number" (Row #: Position [start] #_[stop] #) field, but both fields contain data.
Explanation
The referenced fields both contain data. In this particular type of mailing, one or the other field may contain data, but not both. In the error message, Row # refers to the record numbers within the failed file that contain data. You must remove data from one of the fields in order to submit this file.
Fix
Refer to mail.dat to see expected data for each field. Check own data for incompatibilities.
Error message
WARNING: [Date] [Time] ERROR: In "file name" either the "field name" (Row #: Position [start] #_[stop] #) field or the "field name" (Row #: Position [start] #_[stop] #) field should be filled, but both fields are blank.
Explanation
Neither field referenced contains data. In this mailing, one of these fields must contain data, but both are blank. In the error message, Row # refers to the record numbers within the failed files that are missing data. You must supply the data for one of these fields in order to submit this file.
Fix
Refer to mail.dat to see expected data for each field. Check own data for incompatibilities.
Error message
WARNING: [Date] [Time] ERROR: In "file name" length of "record #" is incorrect.
Explanation
A record of incorrect length was found in one of the Mail.dat files.
Fix
Refer to mail.dat to see expected record length for each field. Check own data for incompatibilities.
Error message
WARNING: 01-Aug-01 6:10 PM: ERROR:In "c:\maildat\ABCD1234.csm"Row #2, the CONTAINER_ID and the SIBLING_CONTAINER_REF_ID fields cannot contain the same values.
Explanation
A container that references itself.
Fix
Ensure that the values in the CONTAINER_ID field and the SIBLING_CONTAINER_REF_ID are different.
Error message
WARNING: 01-Aug-01 6:19 PM: ERROR: In "c:\maildat\ABCD1234.mpu"The CO_PALLETIZATION_CODE field in Record #1 cannot be blank,since the corresponding WSR record is present.
Explanation
If the Walk Sequence (.wsr) file is used in the Mail.dat transfer, then the Co-Palletization Code field in the Mail Piece Unit (.mpu) record must be present.
Fix
Ensure that the existence of a Walk Sequence (.wsr) file makes the Co-Palletization Code field in the Mail Piece Unit (.mpu) record mandatory.
Error message
WARNING: 27-Jun-01 3:33 PM: ERROR:In "c:\maildat\ABCD1234.csm"The Key fields of record #5 are duplicated within this file.
Explanation
The key fields in a record are found to be the same in another record.
Fix
Ensure that duplicate keys do not exist in any of the Key fields.
Error message
WARNING: 01-Aug-01 7:02 PM: ERROR:In "c:\maildat\ABCD1234.cqt" the corresponding Key fields of record #766 do not match with a CSM record in this job.
Explanation
The key fields in a child record do not correspond to a parent record.
Fix
Ensure that child records match with their corresponding parent records.
Error message
WARNING: 01-Aug-01 7:02 PM: ERROR: In file "c:\maildat\ABCD1234.mpu" Record #3, the RATE_CATEGORY field is set to 'A', but no corresponding WSR record is present.
Explanation
A rate category claims saturation walk sequence; therefore, we would expect to see a Walk Sequence Record.
Fix
Ensure that Walk Sequence Record exists when rate category claims saturation walk sequence.
Error message
WARNING: 01-Aug-01 6:16 PM: ERROR: The 'CSM' record count '49' as indicated in the "c:\maildat\ABCD1234.hdr"file do not match the actual number of record(s) '51' found in the "c:\maildat\ABCD1234.csm" file.
Explanation
The Header record count does not match the actual record count.
Fix
Check the header record count to ensure it matches with the actual record count.
Error message
WARNING: 27-Jun-01 3:44 PM: ERROR: In "c:\maildat\ABCD1234.csm" The following Sibling Container Reference ID(s) do not correspond to any original CSM record(s) in this file. Sibling Container Ref ID: 000101Sibling Container Ref ID: 000100
Explanation
Reference is made to a file that does not exist.
Fix
Check that all required files exist in mail.dat.
Error message
WARNING: 02-Aug-01 1:12 PM: ERROR: In "c:\maildat\ABCD1234.mcr" the corresponding key fields of the following MCR record do not match with any MPU record(s) in this job. JOB_ID: 'ABCD1234', COMPONENT_ID: 'S3S3 ', SEGMENT_ID: 'S3 ', MPU_ID: 'S4 '. The following MPU record(s) do not contain any corresponding MCR record(s): Job_id: '00004230', Segment_id: 'S3 ', MPU_id: 'S3 '
Explanation
In this case, there could be error messages for all corresponding files in a relationship: Mailpiece Unit, Component, and the MPU/C Relationship records.
Fix
Check that all key records in th MCR record correspond to a job in th MPU record.
Error message
WARNING: 02-Aug-01 4:20 PM: ERROR: There must be at least one or more MCR record(s) present in file "d:\00-1jobs\copy of 00004230\dmti5813.mcr" for every MPU record found in file "d:\00-1jobs\copy of 00004230\dmti5813.mpu".The following MPU record(s) do not contain any corresponding MCR record(s): Job_id: '00004230', Segment_id: 'S3 ', MPU_id: 'S3 '
Explanation
The relationship between the mailpiece unit records and the component records must be defined with the mpu/c relationship record.
Fix
Ensure that all realtionship are defined between MPU records and component records.
Error message
WARNING: 17-Oct-00 2:55 PM: ERROR: In "filename.mpu" mandatory field "MPU_WEIGHT_SOURCE" (Row #1:position 66_66) is blank.
Fix
In the Mailpiece Unit record, the MPU Weight Source field is required and must contain one of the following alpha characters:
A = Agent real-time
C = Calculated formula
L = Logical implied from rate
P = Postal Clerk
Error message
WARNING: 17-Oct-00 2:55 PM: ERROR: In "filename.cpt" either the "PERMIT_NUM" (Row #1:position 91_98) field or the "USPS_PUB_NUM" (Row #1:position 84_90) field should be filled, but both fields are blank.
Fix
A Permit number or USPS Publication number is required in the Component Record of each Mail.dat file.
Error message
WARNING: 17-Oct-00 2:55 PM: ERROR: In "c:\filename.cpt" mandatory field "POSTG_PAYMENT_OPT" (Row #1:position 131_131) is blank.
Fix
In the Component record, the Postage Payment Option field is required and must contain one of the following alpha characters:
C = CPP
D = Debit
V = PVDS
T = CAPS
0 = Other
B = Billing
Error message
WARNING: 17-Oct-00 2:55 PM: ERROR: In "c:\filename.cpt" mandatory field "COMP_WEIGHT_SOURCE" (Row #1:position 53_53) is blank.
Fix
In the Component record, the Component Weight Source is a required field and must contain one of the following alpha characters:
A = Agent real-time
C = Calculated formula
L = Logical implied from rate
P = Postal Clerk
Error message
WARNING: 20-Oct-00 1:34 PM: ERROR: In "c:\filename.cqt" the "3_5_DIGIT_REC" (Row #111:position 20_20), and the "ZONE_DEST_ENTRY" (Row #111:position 31_31) fields contain incompatible data.
Fix
In the Container Quantity record, if the entry in the Zone Destination Entry field is a "D" or an "L" there must be five-digit ZIP in the 3 Digit/5 Digit field.
Error message
WARNING: 9-Mar-01 10:47 AM: ERROR: In "c:\filename.cpt" mandatory field "DUNS_NUM_MAIL_FACILITY" (Row #9:position 179_193) is blank.
Fix
The Dunn and Bradstreet number for the mailer's facility must be entered into position 179-193 in the Component record. This field is required for use with PostalOne!.
