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Using the Dashboard

This feature is available for the following group(s):

BMEU

The Dashboard Management System allows users to search for or click a link to view postage statements submitted electronically to the PostalOne! system. Additionally, users can save their preferred settings for searches and results. The Dashboard Management System page is divided into several sections:

By default, the second and third sections display at least a partial view, and all other sections require the user to click a show/hide link to display.

To use the Dashboard:

  1. Click Dashboard on the left menu bar.

  2. If necessary, click the appropriate finance unit and acceptance site. The Dashboard displays all jobs associated with the selected provider location.

  3. Click show/hide in the top right corner of the Workload Overview section to display jobs with mailing dates overdue by 24 hours or more, between 8-24 hours ago, and within the last 8 hours. You can click on any of the headings in this section to display the complete list of statuses and change the criteria you want to view. For example, instead of INC (incomplete), select the arrow and choose NAP (not available for processing). All statuses are available. A link will only appear if there are jobs with that particular status. For more information, see Viewing Dashboard Search Results.

  4. To view mailer Customer Registration IDs (CRIDs) where ACS information has been disabled due to overdue ACS charges, click Uncollected ACS Fees. A dialog box opens and displays all CRIDs that can no longer receive ACS information due to overdue charges. When done viewing the dialog box, click the Close button (Close button) to exit.

  5. To view jobs that have not been updated within the past week or two, click Dormant Jobs. The Search Results page opens with only those jobs considered dormant. If a dormant job must be cancelled, this link is the only way to access the cancellation feature. For more information, see Viewing Dashboard Search Results.

  6. To view jobs that have been frozen and are unavailable for mailers to update or cancel, click UPD Mailings in FREEZE status. The UPD Mailings in FREEZE status page opens. For more information, see Managing Frozen Statements.

  7. To view Verification Result Storage Records, click Launch VRSR View. The View for Verification Results Storage Records opens and displays all newly created VRSRs for the current date by default. Newly created VRSRs are those automatically scheduled by the PostalOne! system that have yet to be performed. This feature is only available to postal employees at DMU locations utilizing the Performance Based Verification (PBV) system.

  8. To search for a specific mailing or mailing(s), enter search criteria, then click Search. To use advanced search criteria, click show/hide in the search area. The Search Results page opens. For more information, see Viewing Dashboard Search Results. You can search for a job using:

  9. To view all jobs with a particular status, click show/hide for the Status Chart, then click the number next to the desires status. The Search Results page displays. For more information, see Viewing Dashboard Search Results.

  10. To view all jobs that include a particular mail class, click show/hide for the Mail Class Chart, then click a number next to the mail class. The Search Results page displays. For more information, see Viewing Dashboard Search Results.

  11. To customize the Dashboard Management System and speed future searches, click show/hide in the Manage My Settings section if the options are not visible.

  12. To search jobs using a saved query, click show/hide in the Manage My Settings area if necessary to display options. Select a value from the My existing queries list, then click Select Query. Click Search.

To return to previous pages, click the appropriate link on the left menu bar.